Shipping and Refunds

Shipping

Free delivery for orders over $40*.

For orders below $40, a shipping fee will apply. For estimates on delivery, please see the below list.

  Days Price
Sydney Up to 3 Business Days $8
Melbourne Up to 3 Business Days $8
Brisbane Up to 3 Business Days $8
Adelaide Up to 4 Business Days $8
Perth
Up to 7 Business Days 		$15
Darwin
Up to 4 Business Days 		$15

All orders are usually dispatched within 1-2 business days, and we aim to have your order delivered within 3 business days (for the Eastern Coast). In some cases, it may take up to 7 business days for delivery (for Western Coast and regional areas.) As most of our products are made to order, occasionally shipments may take a little longer than expected. However, in any case please feel free to contact us on friends@finefettle.com.au or 02 9648 4492 if you experience any significant delays or have a query regarding your order.

*Excludes NT, WA and Tasmania.

CURRENT DELAYS

Please note that some orders will experience delays due to the extreme weather on the east coast of Australia. Sendle has advised delays of up to 5 days to the following areas:

  • Brisbane and surrounds
  • Bundaberg
  • Cairns
  • Gladstone
  • Gold Coast and surrounds
  • Hunter
  • Illawarra
  • Lismore
  • Mackay
  • Maryborough
  • Metropolitan
  • NSW Central Tablelands
  • NSW Mid North Coast
  • NSW South Coast
  • NSW South Coast
  • NSW South West Slopes
  • NSW Southern Tablelands
  • Rockhampton
  • Snowy Mountains Forecast Districts
  • Sunshine Coast
  • Toowoomba
  • Townsville

Please feel free to reach out if you have any concerns around your order. 

REFUND POLICY

In the case that Fine Fettle supplies an incorrect product, please notify us on 02 9648 4492 or friends@finefettle.com.au within 48 hours of delivery and as long as the product is unopened and in its original packaging we will arrange the correct product to be sent at no additional cost. We will also request and require the proof of purchase.

Please note that this will be at the discretion of Fine Fettle Pty Ltd. We do not exchange or refund for change of mind, individual tastes or incorrect products ordered. In the instance that a product may have exceeded its use by date when received, or is faulty in some way, Fine Fettle will replace the product at no additional cost.